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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ivan Castro

Ivan Castro

March 19, 2025

5  out of  5
rating by Ivan Castro
"Rocio is great to work with. She quickly understands your insurance needs and works fast to find and recommend the best products for you. Highly recommended."
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Adam Petter

March 14, 2025

5  out of  5
rating by Adam Petter
"Working with Brett was great! Very helpful and patient!"
We responded:
"Thank you, Adam, for sharing your experience! I'm happy to hear that Brett was helpful and patient during your interactions. If you have any more questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
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Narendra Kumar

March 14, 2025

5  out of  5
rating by Narendra Kumar
"Recently worked with this amazing team, few mins and all questions answered, in few hours my temprory insurance card was ready, Will recommend for sure"
We responded:
"Thank you, Narendra, for your wonderful feedback! I'm glad our team could assist you quickly and efficiently. Your recommendation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out. We're here to help!"
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Jeff Taylor

March 13, 2025

5  out of  5
rating by Jeff Taylor
"Brett Menear is great! He was able to get us insurance for our condominium association over in Lake Chelan when nobody else could help us last summer. Thanks again, we really appreciate it"
We responded:
"Thank you, Jeff, for your wonderful feedback! I'm happy to hear that Brett was able to assist with your insurance needs in Lake Chelan. Your appreciation means a lot to us. If you have any further questions or need assistance, feel free to reach out anytime."
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Larri Jones

March 8, 2025

5  out of  5
rating by Larri Jones
"Brett is very knowledgeable and thoughtful! He helped us find the best fit for insurance. We are Sr Citizens and thought we didn’t have many options but Brett was able to get us taken care of! I highly recommend Rocio’s office & Brett!"
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Michael Petter

March 1, 2025

5  out of  5
rating by Michael Petter
"Working with Bret Menear was great! Very helpful and wonderful to work with."
We responded:
"Thank you, Michael, for sharing your experience! I'm glad to know that Bret was helpful and wonderful to work with. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Jordan Zogg

February 27, 2025

5  out of  5
rating by Jordan Zogg
"Bret Menear is your guy when it comes to anything insurance! Truly appreciate your understanding and passion for the industry."
We responded:
"Thank you, Jordan, for your fantastic review! We're happy to know that Bret's understanding and passion for insurance made a difference for you. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
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blake jones

February 26, 2025

5  out of  5
rating by blake jones
"Brett is the best! Highly recommend!!"
We responded:
"Thank you, Blake, for your fantastic review! I'm so happy to hear that Brett provided you with such excellent service. If you ever need anything else, feel free to reach out to our office. We're here to help!"
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Jayne Zogg

February 2, 2025

5  out of  5
rating by Jayne Zogg
"Working with Bret Menear for my insurance needs was so easy. He’s knowledgeable, honest & works hard to secure the right coverage. Would highly recommend Brett & State Farm Insurance!"
We responded:
"Thank you, Jayne, for sharing your experience! I'm glad to hear that Bret made the process easy and provided you with the right coverage. We appreciate your recommendation and are here to help with any future insurance needs you may have."
Profile photo of Saulo Tanahuvia

Saulo Tanahuvia

January 21, 2025

5  out of  5
rating by Saulo Tanahuvia
"Great costumer service! Appreciate the help and would recommend:)"
We responded:
"Thank you, Saulo, for your wonderful feedback! I'm glad you appreciated our customer service. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Alex Monterrubio

January 18, 2025

5  out of  5
rating by Alex Monterrubio
"I was in the market in looking for insurance for my car, life, and renters. I was paying ridiculous amounts with my last place. Rocio and I coordinated for two years to see if I was eligible to be accepted. She stayed in contact with me, gave me advice, and just went above and beyond for me. I am now paying way less, with more coverage, perks and life insurance included. Thank you Rocio!!!"
We responded:
"Alex, it was a joy working with you. I’m happy we could find a great auto insurance plan to suit your needs. Feel free to contact us anytime if you ever need anything!"
Profile photo of Leonel Flores

Leonel Flores

January 11, 2025

5  out of  5
rating by Leonel Flores
"La mejor experiencia en servicio! Rocio Luna es la mejor agente de seguros, muy amable, y muy bien explicado al momento de darme la información sobre el seguro de mi carro y departamento. Altamente recomendada. 👍"
We responded:
"¡Gracias, Leonel! Estoy muy contenta de saber que tuviste una experiencia tan positiva con nuestro servicio. Me alegra que la información sobre tu seguro de auto y departamento haya sido clara y útil. ¡Agradezco mucho tu recomendación! Si necesitas más ayuda o tienes preguntas en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Thad McArthur

December 21, 2024

5  out of  5
rating by Thad McArthur
"Brett Menear of the State Farm - Rocio Luna-Culotti Agency in Bothell WA was terrific in helping me cut my premium substantially while maintaining coverage. Very attentive and detail oriented. Highly recommended."
We responded:
"Thank you, Thad, for sharing your experience with Brett! I'm glad to hear he was able to assist you in reducing your premium while keeping your coverage intact. Brett's attention to detail and dedication to our customers truly make a difference. We appreciate your recommendation and are here for any future needs or questions you may have!"
Profile photo of Hannah Peacock

Hannah Peacock

December 12, 2024

5  out of  5
rating by Hannah Peacock
"Had a great experience working with Brett Menear! Feeling very grateful that he helped me through the process of insuring my first new car. It was a smooth and easy process!"
We responded:
"Thank you, Hannah! I'm glad you had a smooth experience insuring your first new car with our office. It's wonderful to know that the process was easy for you. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Junior Nava

December 11, 2024

5  out of  5
rating by Junior Nava
"Very friendly :)"
We responded:
"Thank you, Junior! I'm glad you found our team friendly. We're always here to help with any future needs. Have a great day!"
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Alex McNeal

November 28, 2024

5  out of  5
rating by Alex McNeal
"Diana was great!"
We responded:
"Alex, thank you for your review! I'm happy to hear that Diana provided great service. We're grateful to have her on our team. If you need any further assistance, feel free to reach out!"
Profile photo of David Arger

David Arger

November 27, 2024

5  out of  5
rating by David Arger
"Very pleased with the customer service I received from Brett Menear! I was looking to lower my outrageous premium - and he handled it for me all right away w/ integrity, honesty and sincere work ethics! Do call him … he knows how to help you!! Gwen Arger"
We responded:
"David, I'm glad you had a positive experience with Brett! It's wonderful to know he could assist you with lowering your premium with integrity and honesty. We appreciate your recommendation and are always here to help with any future needs."
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Carmen Small

November 27, 2024

5  out of  5
rating by Carmen Small
"Diana helped me insure my car and home Thank you!!"
We responded:
"Carmen, thank you for your wonderful review! I'm glad Diana could assist you. We appreciate your trust in our team and are here for any future needs you may have."
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Elijah Locken

November 27, 2024

5  out of  5
rating by Elijah Locken
"Diana was so helpful!"
We responded:
"Diana is indeed a valuable member of our team, and I'm glad she could assist you! Thank you for your positive feedback, Elijah. If you need any further assistance, feel free to reach out to our office."
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Vic

November 27, 2024

5  out of  5
rating by Vic
"Diana was the best! I highly recommend their services!"
We responded:
"Thank you for the five-star rating, Vic!"
Profile photo of Jessie Zogg

Jessie Zogg

November 26, 2024

5  out of  5
rating by Jessie Zogg
"We have worked with Brett for quite a while now and he’s been fantastic! Beyond responsive and so helpful with all of our needs. We’re so happy to have made the switch to State Farm!"
We responded:
"Jessie, thank you for your wonderful review! I'm so happy to hear that Brett has been responsive and helpful with all your needs. We're grateful you made the switch to State Farm and are satisfied with our service. If you ever need anything else, our office is here to assist you!"
Profile photo of Kara Peoples

Kara Peoples

November 13, 2024

5  out of  5
rating by Kara Peoples
"Brett Menear is great! Very personable and professional. He works hard to make sure you get the best rate and proper coverage."
We responded:
"Kara, thank you for your wonderful feedback! I'm happy to know that Brett's personable and professional approach made a positive impact on your experience. We're grateful for his hard work in ensuring you get the best rate and proper coverage. If you need any further assistance, our office is always here to help. - Rocio Luna-Culotti - State Farm Insurance Agent, Bothell, WA"
Profile photo of Patricia Morgan

Patricia Morgan

November 9, 2024

5  out of  5
rating by Patricia Morgan
"Brett has been terrific to work with! He took care of my autos & home & saved me $$. He made switching simple as well!"
We responded:
"Patricia, I'm so happy to hear that Brett was able to assist you with your autos and home insurance needs! It's wonderful that he made the switch easy and helped you save money. We're grateful to have Brett on our team and appreciate your positive feedback. If you need any further assistance, our office is always here to help. - Rocio Luna-Culotti - State Farm Insurance Agent, Bothell, WA"
Profile photo of Xingxing Tong

Xingxing Tong

September 27, 2024

5  out of  5
rating by Xingxing Tong
"Very good service!"
We responded:
"Thank you, Xingxing! I'm glad you found our service very good. We appreciate your feedback and look forward to assisting you with any future needs. - Rocio Luna-Culotti - State Farm Insurance Agent, Bothell, WA"
Profile photo of Fahimeh Kamali

Fahimeh Kamali

September 27, 2024

5  out of  5
rating by Fahimeh Kamali
"They're great"
We responded:
"Thank you, Fahimeh! I'm glad you think we're great. We appreciate your feedback and look forward to continuing to serve you. - Rocio Luna-Culotti - State Farm Insurance Agent, Bothell, WA"