State Farm® Insurance Agent Rocio Luna-Culotti
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kara Peoples
November 13, 2024
5
out of
5
rating by Kara Peoples
"Brett Menear is great! Very personable and professional. He works hard to make sure you get the best rate and proper coverage."
We responded:
"Kara, thank you for your wonderful feedback! I'm happy to know that Brett's personable and professional approach made a positive impact on your experience. We're grateful for his hard work in ensuring you get the best rate and proper coverage. If you need any further assistance, our office is always here to help. - Rocio Luna-Culotti - State Farm Insurance Agent, Bothell, WA"
Patricia Morgan
November 9, 2024
5
out of
5
rating by Patricia Morgan
"Brett has been terrific to work with! He took care of my autos & home & saved me $$. He made switching simple as well!"
We responded:
"Patricia, I'm so happy to hear that Brett was able to assist you with your autos and home insurance needs! It's wonderful that he made the switch easy and helped you save money. We're grateful to have Brett on our team and appreciate your positive feedback. If you need any further assistance, our office is always here to help. - Rocio Luna-Culotti - State Farm Insurance Agent, Bothell, WA"
Xingxing Tong
September 27, 2024
5
out of
5
rating by Xingxing Tong
"Very good service!"
We responded:
"Thank you, Xingxing! I'm glad you found our service very good. We appreciate your feedback and look forward to assisting you with any future needs. - Rocio Luna-Culotti - State Farm Insurance Agent, Bothell, WA"
Fahimeh Kamali
September 27, 2024
5
out of
5
rating by Fahimeh Kamali
"They're great"
We responded:
"Thank you, Fahimeh! I'm glad you think we're great. We appreciate your feedback and look forward to continuing to serve you. - Rocio Luna-Culotti - State Farm Insurance Agent, Bothell, WA"
Hafiz Ahmed
September 27, 2024
5
out of
5
rating by Hafiz Ahmed
"Excellent service"
We responded:
"Hafiz, Thank you for your excellent review! I'm glad you had a positive experience with our service. We're here for any future needs or questions you might have. - Rocio Luna-Culotti - State Farm Insurance Agent, Bothell, WA"
Vicki Zaser
September 10, 2024
5
out of
5
rating by Vicki Zaser
"Brett Menear went above and beyond in bundling all my insurance needs. Give him a call."
We responded:
"Vicki, thank you for your wonderful review! I'm glad Brett could assist you with bundling all your insurance needs. We appreciate your recommendation and are here for any future assistance you may need. - Rocio Luna-Culotti - State Farm Insurance Agent, Bothell, WA"
Carlos Moctezuma Aldana
August 21, 2024
5
out of
5
rating by Carlos Moctezuma Aldana
"Son muy amables y responden a todas nuestras preguntas"
We responded:
"Gracias, Carlos. Me alegra saber que nuestro equipo fue amable y respondió todas tus preguntas. Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro. - Rocio Luna-Culotti - State Farm Insurance Agent, Bothell, WA"
Maurice Peacock
August 5, 2024
5
out of
5
rating by Maurice Peacock
"Brett at State Farm was very thorough and solution oriented as we were changing agents. I highly recommend Brett and Rocio Luna-Culotti State Farm. Very professional and prepared."
We responded:
"Hey Maurice, Thanks a bunch for the awesome review! I'm really glad Brett was able to help you out so thoroughly and professionally during your agent change. We appreciate your recommendation and are always here for any future needs! - Rocio Luna-Culotti - State Farm Insurance Agent, Bothell, WA"
Amy Michelsen
July 31, 2024
5
out of
5
rating by Amy Michelsen
"Brett Menear is the absolute best!! He is extremely knowledgeable and genuine. I know I can trust him with all my insurance needs and he will make sure I have the right coverage in place. I’ve recommended him to all my family and friends. I promise that you don’t need to look any further than Brett and this State Farm agency!!!"
We responded:
"Hey Amy, Thanks a ton for your awesome review! We're so happy to know that Brett has been able to provide you with the knowledgeable and genuine service you deserve. It's fantastic that you trust him with all your insurance needs and have recommended him to your family and friends. We're always here to help with any future needs or questions you might have! - Rocio Luna-Culotti - State Farm Insurance Agent, Bothell, WA"
D H
July 27, 2024
1
out of
5
rating by D H
"Ricky is the best rep!! He helps me through so many obstacles and getting my insurance coverage!! Thank you so much Ricky!! You are the best!! **UPDATE** this place is no longer a good one, they took me off policy without telling me and then claimed they sent a letter of to which I never found in my email. I was disappointed in this place because I really liked Ricky as my rep. Will never use State Farm again. They are bad neighbors."
We responded:
"Debee, thank you for sharing your experience with Ricky! We greatly appreciate you letting us be your good neighbor!"
Pëzmaster X
July 18, 2024
1
out of
5
rating by Pëzmaster X
"I made one general search online for car insurance. I then became sick with a covid infection. I spoke with Rocio once and explained that I am putting my insurance shopping on hold until I feel well again. I asked to not be called again. I said I would call her when I felt better. She was very kind and agreed to leave me alone. Nevertheless, her associate named Ricky has phoned me every day, sometimes multiple times each day. This is harassment. At this point, I wouldn't buy State Farm Insurance from anyone, regardless of their price."
We responded:
"Hi. Thank you for providing us with feedback. We try our best to provide exceptional customer service and if we fall short, we’d love the opportunity to remedy this situation. Please reach email me at your earliest convenience so we can make sure we no longer contact you. "
Carissa Kevin
July 2, 2024
5
out of
5
rating by Carissa Kevin
"The best agent I have ever experienced. Kind, caring, hard working. You are safe in her hands. ¡Y Habla Español!"
We responded:
"Thank you for your kind words, Carissa! I'm glad you had a safe and satisfying experience with our office. We are here for you whenever you need assistance with your insurance needs. ¡Gracias por tu apoyo! Rocio Luna-Culotti - State Farm Insurance Agent, Bothell, WA"
Yvette Moreno
June 26, 2024
5
out of
5
rating by Yvette Moreno
""Rocio and her team rock!!! Answered all my questions in a timely manner, Great customer service, definitely recommend!""
We responded:
"Yvette, we're so proud to hear you found our team rockstars! We're pleased to have provided you with timely answers and great customer service. Thank you for recommending us! For any future insurance needs, feel free to reach out. - Rocio Luna-Culotti - State Farm Insurance Agent, Bothell, WA"
Aaron Gugel
May 28, 2024
5
out of
5
rating by Aaron Gugel
"I was able to receive a lot of clarity from Rocio trying to insure a car that was not my own. Rocio was very thorough and helpful to find the right coverage I needed."
We responded:
"Aaron, we're pleased to hear that our team could provide you with clarity and the right coverage for your auto! Thank you for recognizing my thoroughness and helpfulness. I'm grateful for your positive feedback and look forward to assisting you with any future insurance needs. - Rocio Luna-Culotti - State Farm Insurance Agent, Bothell, WA"
Georgina Alamillo
May 25, 2024
5
out of
5
rating by Georgina Alamillo
"Muy buen servicio al cliente ! Hace poco me uní a state farm Dianna a tenido un excelente trato hacia nosotros ,aclarando todas mis deudas creando un buen ambiente de confianza para cualquier duda que tenga ,100% la recomiendo ."
We responded:
"¡Georgina, gracias por su comentario! Nos alegra mucho saber que ha tenido una excelente experiencia con nosotros. Dianna siempre se esfuerza por brindar el mejor servicio posible y estamos contentos de que haya encontrado en ella una persona confiable y servicial. Apreciamos su recomendación al 100% y esperamos seguir sirviéndole con el mismo nivel de dedicación y profesionalismo. ¡Gracias por elegir State Farm! - Rocio Luna-Culotti - State Farm Insurance Agent, Bothell, WA"
Mayra L
May 14, 2024
5
out of
5
rating by Mayra L
"Long time client of State Farm and my family recently changed their agents due to moving changes. Rocio was very good at checking in with me upon switching over to her office - responsive with confirming schedule and accommodating due to unexpected delays (for both of us). Made sure to go over coverage with me and advise in what areas of my coverage were great and what areas she'd recommend change in a near future at my convenience. Felt very relaxed and informed with Rocio's advising throughout my interactions both call and text. Most welcoming vibes from a State Farm I've experienced in a long time. She and her team are wonderful! :)"
We responded:
"Mayra, I'm pleased to hear about your positive experience with our office! I'm grateful for your detailed feedback and am glad you found my coverage advice helpful. Our team is always here to assist you with any insurance needs in the future. Thank you for choosing our office! - Rocio Luna-Culotti - State Farm Insurance Agent, Bothell, WA"
Angelica Mendez
May 13, 2024
5
out of
5
rating by Angelica Mendez
"Super professional"
We responded:
"Angelica, your review means a lot to us! I'm pleased to hear that you found our team super professional. Providing top-notch service is our priority, and we're grateful for your positive feedback. If you ever need assistance in the future, feel free to reach out. Thank you! - Rocio Luna-Culotti - State Farm Insurance Agent, Bothell, WA"
Félipe Aguir
May 8, 2024
5
out of
5
rating by Félipe Aguir
"Rocio and her team have been so helpful! She walked me through the process and explained every question I had. My experience overall has been great. Thanks for your help!"
We responded:
"Jesus, I'm thrilled to hear you had a great experience with us! I'm pleased that my team provided helpful explanations and guided you through the process. We're grateful for your kind words and look forward to assisting you in the future! - Rocio Luna-Culotti - State Farm Insurance Agent, Bothell, WA"
Lex Hatfield
March 26, 2024
5
out of
5
rating by Lex Hatfield
"I was recommended to go to this agency from a friend who worked with Ricky, and let me tell you I am not disappointed! I was able to get my car insurance way down and he even helped include a life insurance policy which I’ve always been curious about but too scared to look into. Ricky made it so simple and easy to understand! I definitely recommend them for anyone else who’s looking around!"
We responded:
"Wow, thank you for the glowing review, Lex! We are happy to hear that Ricky was able to help you save on your car insurance and set you up with a life insurance policy. Providing clear explanations and making the process easy for you is always our goal. We appreciate your recommendation and look forward to continuing to assist you with all your insurance needs. - Rocio Luna-Culotti - State Farm Insurance Agent, Bothell, WA"
Scott Larue
February 28, 2024
5
out of
5
rating by Scott Larue
"Definitely one of the best experiences ive ever had with an insurance company and specifically with Diana. She was very helpful, understanding and really went out of her way to help me with getting my insurance taken care of, she is the best ! Go to her at this location or ask for her if you call, she'll take amazing care of you!"
We responded:
"Scott, we are grateful for your kind words and thrilled to hear about your positive experience with Diana. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Diana exceeded your expectations."
Jack Parisi
January 16, 2024
5
out of
5
rating by Jack Parisi
"Fantastic experience working with both Ricky and Rocio. As first time insurance buyers, we felt like we were treated with honesty and integrity over the last year and a half being a customer of theirs!"
We responded:
"Thank you, Jack, for the amazing review! Our team works hard to provide a great insurance experience in Bothell and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Cuauhtemoc Juarez
December 27, 2023
5
out of
5
rating by Cuauhtemoc Juarez
"Diana me ayudo , es muy amable , recomendaria a state farm solo por ella"
We responded:
"Cuauhtemoc, gracias por sus buenos comentarios, significan mucho para nuestro equipo. Apreciamos la confianza depositada en nosotros para ayudarle con su póliza de seguro. A Diana le importan mucho nuestros clientes."
jenny soto
December 23, 2023
5
out of
5
rating by jenny soto
"Excellent service"
We responded:
"Thank you for the five-stars, Jenny! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Sharon S
December 20, 2023
5
out of
5
rating by Sharon S
"Super friendly"
We responded:
"We love seeing five-stars, Sharon! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
Alisha Marie
December 20, 2023
5
out of
5
rating by Alisha Marie
"It was such an amazing experience for the kids I didn't even know they were here the kids seen Santa clause such a cute set up thank you guys ❤️"
We responded:
"Alisha, thank you for the five-star rating! Our office is here if you need anything."