State Farm® Insurance Agent Rocio Luna-Culotti
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Scott Shin
July 2, 2025
5
out of
5
rating by Scott Shin
"Rocio was helpful every step of the way, and provided advice on best structuring my insurance in light of anticipated changes with my HOA's master insurance. Would recommend to all for service above and beyond expectations"
Dyana Bishop
July 1, 2025
5
out of
5
rating by Dyana Bishop
"Sofia was who I worked with and I cant tell you how much I appreciated not only her kindness & knowledge but also her patience as I am one to ask A LOT of questions. She was great! 10 stars!"
We responded:
"Thank you, Dyana! I'm so happy to hear about your experience with Sofia. Her kindness, knowledge, and patience are qualities we truly value in our team. We appreciate your feedback and are here for any questions you might have in the future. Thanks for choosing us!"
Lauren Lorance
July 1, 2025
5
out of
5
rating by Lauren Lorance
"Sofia was so kind and helpful in navigating our auto insurance. Couldn’t have done it without her! Would definitely recommend reaching out to Sofia and her team!"
We responded:
"Thank you, Lauren! I'm happy to hear that Sofia was able to assist you with your insurance needs. We appreciate your recommendation and are always here to help! Let us know if there's anything else we can do for you."
Hunter Mcerlane
July 1, 2025
5
out of
5
rating by Hunter Mcerlane
"Sofia was incredible to work with! She was very knowledgeable, patient, and made the entire auto insurance process simple and stress free. Her professionalism and warm, friendly approach really stood out. I never felt rushed, or pressured, she truly took her time answering all of my concerns and questions. I’m positive I received the best care, and best price. I’m so grateful for her help!"
We responded:
"Thank you for your wonderful feedback, Hunter! I'm delighted to hear that Sofia made your insurance experience smooth and stress-free. Her dedication to providing knowledgeable and patient service is something we truly value. We're grateful for your trust and are here for any future insurance needs you might have. Let us know if there's anything else we can assist with!"
Catie Valenza
July 1, 2025
5
out of
5
rating by Catie Valenza
"Sofia was absolutely amazing in helping me secure auto insurance! She walked me through every step with clarity, professionalism, and genuine friendliness. Her knowledge and insight made the process smooth and stress-free. Truly exceptional service — I couldn’t have asked for better! If you’re looking for new insurance, or a new agent, Sofia is your girl. Thank you so much again!"
We responded:
"Thank you, Catie! I'm delighted to hear about your positive experience with Sofia. Her dedication to providing clear and friendly service is something we truly value. We appreciate your kind words and are here for any future insurance needs you may have. Thanks for choosing us!"
Madelyn Bodmer
July 1, 2025
5
out of
5
rating by Madelyn Bodmer
"Sofia was so helpful throughout this process. Couldn’t recommend her more, and look forward to using her again for any of my insurance needs! ❤️"
We responded:
"Thank you for your review, Madelyn! I'm delighted to hear that Sofia was able to assist you so effectively. We look forward to helping with any of your insurance needs in the future. Let us know if there's anything else we can do for you!"
Iryna Fedina
July 1, 2025
5
out of
5
rating by Iryna Fedina
"Couldn’t recommend Sofia more! Such a sweet and thoughtful insurance agent!"
We responded:
"Thank you, Iryna! I'm delighted to hear that Sofia made such a positive impression. Her dedication and thoughtfulness are truly valued here. If there's anything else we can assist you with, feel free to reach out!"
Nazar Sergeyev
July 1, 2025
5
out of
5
rating by Nazar Sergeyev
"Me and my wife are extremely satisfied with how Sofia treated us. She listened to all our preferences and answers all the questions. She was very accommodating and gave us the best price on the market!"
We responded:
"Thank you, Nazar, for sharing your experience! I'm happy to hear that Sofia provided such attentive and accommodating service. It's wonderful to know you and your wife found the best price with us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Becca Garcia
July 1, 2025
5
out of
5
rating by Becca Garcia
"Sofia was an amazing throughout the whole process of getting new insurance! She is so personable and kind as well. Definitely reccomend her when you need new insurance!"
We responded:
"Thank you for your review, Becca! I'm happy to hear that Sofia made the process of getting new insurance such a positive experience for you. Her personable and kind nature truly shines through! If you ever need anything else, feel free to reach out."
McKenna J
July 1, 2025
5
out of
5
rating by McKenna J
"I had quite a few insurance questions and Sofia was extremely helpful and put my mind at ease about all of it! Thank you Sofia!"
We responded:
"Thank you for your review, McKenna! I'm so happy to hear that Sofia was able to assist you with your insurance questions and provide peace of mind. We appreciate your feedback and are here if you need anything else!"
Chuck Chrobak
June 30, 2025
5
out of
5
rating by Chuck Chrobak
"Exceptional Service and Genuine Care Working with Sofia at Luna Insurance. It has been an outstanding experience from start to finish. Their expertise and dedication to finding the best insurance solutions made all the difference for me. Sofia took the time to listen to my needs, explained every option in clear terms, and never pressured me into a decision. They were always available to answer my questions, even outside of standard business hours! What truly sets Sofia apart is their genuine concern for their clients. They went above and beyond to ensure I understood my coverage and felt confident in my choices. I highly recommend Sofia to anyone looking for a trustworthy, knowledgeable, and caring insurance agent. Five stars—couldn’t be happier!"
We responded:
"Thank you for your wonderful feedback, Chuck! I'm so happy to hear that you had such a positive experience with our team. We always strive to provide the best service and support, and it's great to know that our efforts made a difference for you. If you ever have more questions or need assistance, we're just a call away!"
Jessica Gustelius
June 30, 2025
5
out of
5
rating by Jessica Gustelius
"Sofia is the best! I honestly love calling her and she always makes me feel comfortable asking even the smallest questions. Whether it’s about life insurance, my car, or my house, she never makes me feel like I’m bothering her. She always picks up or gets back to me quickly and is super helpful every time. Just really appreciate having someone like her in my corner!"
We responded:
"Thank you, Jessica! I'm so happy to hear about your positive experience with Sofia. She truly enjoys helping our customers and making sure they feel comfortable with their insurance needs. Your appreciation means a lot to us. If you ever have more questions or need assistance, feel free to reach out anytime!"
Roberto Gaspar
June 25, 2025
5
out of
5
rating by Roberto Gaspar
"Outstanding Service & Highly Recommended! I had an amazing experience working with Sofia for my car insurance. From start to finish, they were incredibly professional, knowledgeable, and genuinely cared about finding the best coverage for my needs. They explained everything clearly, answered all my questions, and made the whole process easy and stress-free. ."
We responded:
"Thank you, Roberto! I'm happy to hear about your positive experience with Sofia. It's great to know she was able to assist you with professionalism and care. We’re always here to make things easy and stress-free for you. Let us know if there's anything else we can help with!"
Graciela Garcia
June 25, 2025
5
out of
5
rating by Graciela Garcia
"Stephany was super helpful with my auto insurance also had lots of patience with me!"
We responded:
"Thank you for your review, Graciela! I'm happy to hear that Stephany was able to assist you with your insurance and provide the patience you needed. Our team is dedicated to offering supportive and helpful service. Let us know if there's anything else we can do for you!"
Brooke Benson
June 18, 2025
5
out of
5
rating by Brooke Benson
"Stephany has been extremely helpful with setting up my new car insurance. I appreciated all her support!!"
We responded:
"Thank you, Brooke! I'm happy to hear that Stephany was able to assist you with setting up your insurance. Your satisfaction is important to us, and we're grateful for your feedback. If you need anything else, feel free to reach out!"
Chef Debbie Machado-Santos
June 6, 2025
5
out of
5
rating by Chef Debbie Machado-Santos
"I called Rocio’s office today to update the audit on my insurance policy as a sole proprietorship for my cleaning company, she was excellent in providing the correct information to make it easier for me to navigate all the pertinent information that I need to have all my insurance information in order. I’m truly grateful for Rocio’s help and kindness to resolve my issues. It’s so refreshing to call a business and they answer the phone and helped me out with other things that I needed ☺️ Debbie M Spring Street Center Facilities/cleaning services!"
We responded:
"Thank you for your wonderful feedback, Debbie! I'm happy to hear that we were able to assist you with your insurance policy and provide the information you needed. It's great to know that you found our service refreshing and helpful. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Jeffrey Belmonte
April 26, 2025
5
out of
5
rating by Jeffrey Belmonte
"Jayden was very efficient to work with, car insurance shopping isn't the most appealing thing to do let's be honest, but with Jayden I felt very calm and he made the process very easy. Anytime I will shop for car insurance I would highly recommend Jayden and no one else! He had went above and beyond to make the experience fast and easy. Thank you Jayden and the State Farm team!"
We responded:
"Thank you, Jeffrey, for sharing your experience! I'm glad to hear that Jayden made the insurance process smooth and stress-free for you. It's wonderful to know he went above and beyond to assist you. If you ever need further assistance or have any questions, feel free to reach out to our office. We're here to help!"
Carissa Fenton
March 31, 2025
5
out of
5
rating by Carissa Fenton
"Rocio and her staff go above and beyond for customer care. I appreciate the knowledge and help they always offer for my insurance needs. Rocio is very patient and empathetic which is important to me as a customer. We are so thankful to have a life insurance policy with her team and feel like we are truly in good hands."
We responded:
"Thank you, Carissa, for your wonderful feedback! I'm glad to know that you appreciate the care and knowledge our team provides. It's great to hear that our patience and empathy make a difference for you. We're grateful to have you with us and are here for any future insurance needs you may have!"
Alfie Johnsson
March 26, 2025
5
out of
5
rating by Alfie Johnsson
"Jayden is very helpful when I was looking at insurance options and he pointed to me a very good agent."
We responded:
"Thank you, Alfie, for sharing your experience! I'm happy to hear that Jayden was able to assist you effectively in exploring insurance options and connecting you with a great agent. We're here to help!"
Ivan Castro
March 19, 2025
5
out of
5
rating by Ivan Castro
"Rocio is great to work with. She quickly understands your insurance needs and works fast to find and recommend the best products for you. Highly recommended."
We responded:
"Thank you, Ivan, for your kind words! I'm happy to know that you found the process efficient and tailored to your needs. Your recommendation means a lot. If you have any further questions or need assistance, feel free to reach out anytime!"
Adam Petter
March 14, 2025
5
out of
5
rating by Adam Petter
"Working with Brett was great! Very helpful and patient!"
We responded:
"Thank you, Adam, for sharing your experience! I'm happy to hear that Brett was helpful and patient during your interactions. If you have any more questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
Narendra Kumar
March 14, 2025
5
out of
5
rating by Narendra Kumar
"Recently worked with this amazing team, few mins and all questions answered, in few hours my temprory insurance card was ready, Will recommend for sure"
We responded:
"Thank you, Narendra, for your wonderful feedback! I'm glad our team could assist you quickly and efficiently. Your recommendation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out. We're here to help!"
Jeff Taylor
March 13, 2025
5
out of
5
rating by Jeff Taylor
"Brett Menear is great! He was able to get us insurance for our condominium association over in Lake Chelan when nobody else could help us last summer. Thanks again, we really appreciate it"
We responded:
"Thank you, Jeff, for your wonderful feedback! I'm happy to hear that Brett was able to assist with your insurance needs in Lake Chelan. Your appreciation means a lot to us. If you have any further questions or need assistance, feel free to reach out anytime."
Larri Jones
March 8, 2025
5
out of
5
rating by Larri Jones
"Brett is very knowledgeable and thoughtful! He helped us find the best fit for insurance. We are Sr Citizens and thought we didn’t have many options but Brett was able to get us taken care of! I highly recommend Rocio’s office & Brett!"
Michael Petter
March 1, 2025
5
out of
5
rating by Michael Petter
"Working with Bret Menear was great! Very helpful and wonderful to work with."
We responded:
"Thank you, Michael, for sharing your experience! I'm glad to know that Bret was helpful and wonderful to work with. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"